Sales
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A sale is the act of selling products or services in return for money or other compensation. Sales is, therefore, the most important and critical activity for any business organization. Competent professionals in this field have tremendous job as well growth opportunities.
In our programme, you will become skilled at basic sales processes and their application in various business situations. Your learning will also include sales preparation, lead management as well as effective selling techniques. You will also be trained in the execution of sales process such as negotiations and closing exercises, industry-specific sales techniques and how to maximize the ROI per customer.
You will focus on sales potential estimations, channel management, advanced aspects of high probability selling, feedback mechanisms, overall market analysis and Customer Relationship Management. You will also develop skills in managing sales teams along with the ability to effectively implement various sales promotion schemes.
Sales as a function is easily the most valued function in an organization as this generates revenue for the business.
The demand for qualified and skilled Sales people is always very high in the industry. This function attracts very high remuneration both in the fixed as well as variable mode. This will easily be the ‘most in demand’ profession for entry-level job opportunities for the next decade as well.
Full Time Programmes
Post Graduate LevelProfessional Programme in Business Management with specializations in Marketing
Undergraduate Level
(Integrated) Professional Programme in Business Management with specializations in Marketing
Programmes for Working Professionals
- Proficient Level Certificate in Marketing
- Specialist Level Certification in Marketing - specialization in Sales
| Sales Preparation | Methods and techniques for sales preparation and meeting. |
| The Sales Process | Types of sales processes and implementation techniques. |
| Post Sales Management | Importance of feedback & customer satisfaction in Sales, Seeking feedback, Seeking references, Post sales service process, Complaint Redressal, Retaining customers, Levels of post sales service, Building customer relations. |
| Channel Management | Types of Sales Channels. Channel structure & development. Channel conflicts, Target setting mechanisms for channels. Building sales distribution, Performance measurement. |
| Estimate Sales Potential | Potential of each customer, customer/account potential analysis, Territory management, Territory design. |
| Market Analysis | Direct competitor tracking. Market analysis tools & applications. |
| Analytics & CRM | Process & implementation of CRM, Customer Management Programmes, and Analysing data. |
| Mr. Abhinav Saxena | AVP, HSBC |
| Mr. Abhishek Mukherjee | Asst. Director-Marketing, WNS-Marketics |
| Mr. Alok Duggal | Head of Marketing, ING Vysya Ltd |
| Mr. Behram Sabawala | Head-Strategic Alliance, NIIT Limited |
| Mr. Amitabh Singh | Head Sales - Food Services, DABUR |
| Mr. Anoop Kapoor | Director, Lynx Tools & Components |
| Mr. Ashish Daftari | RSM (N&E), Thompson Press |
| Mr. Atulit Saxena | COO - Brands, Future Group |
| Dr. Dilpreet Brar | Director Operation, Max Healthcare |
| Dr. Manjunath Hegde | CEO, Alpha Star Steel Pvt. Ltd. |
| Mr. N.K. Agarwal | Associate Vice President, Kent R.O. Systems |
| Mr. Nagendra Chaudhary | Zonal Manager, Cadila |
| Mr. P. Thiruvengadam | Senior Director, Deloitte Touche' Tohmatsu India |
| Mr. Pankaj Rastogi | Regional Head (Retail Sales) Tata Assets |
| Mr. Pawan Chaurasia | Vice President, Sales & Marketing, Indiabulls |
| Mr. Prashant Kishore Sharma | National Manager, Reliance Retail |
| Mr. Sandeep Batra | Country Manager Marketing, Lenovo India |
| Mr. Ramesh Kumar | Strategic Planning, O&M |
| Mr. Ravi Kamat | MD, Softbridge Solutions |
| Mr. Rohit Mahajan | CEO, Saviance Technology |
| Mr. S.Shivkumar | Director-Client Servicing, Crayon's Advertising |
| Mr. Sameer Kapoor | CEO, NDTV |
| Mr. Satpal Chaudhary | CEO, Khoday's Group |
| Mr. Shivan Gandhi | Regional Business Head, Bunge India |
| Mr. Vishal Dixit | Advisor to Reliance Trend |
| Mr. Vinay Upadhyay | President, Escorts |
| Mr. Vikram Munshi | Head - Sales & Marketing, Ranbaxy |
| Mr. Anil Malhotra | Head - Commercial Business North, Elite Brands |
| Ms. Nidhi Lauria | National Sales & Operations Head - Internet Ventures |
| Mr. Rajesh Bansal | VP Sales, ING |
| Mr. Pawan Chaurasia | CEO, Ebony |
| Mr. Hemant Shah | Executive Director, Times OOH |
| Ms. Archana Tomar | CEO Blue Lotus Communications |
| Dr. A K Garg | Vice President Marketing, KORES India |
| Mr. Govindan Senthil | Territory Manager, IBM |
| Mr. Anurag Gupta | President - Strategic Initiatives and Integration, Mudra Communications |
| Ms. Ashu Gupta | AVP - Distribution and Logistics, Wockhardt Ltd. |
| Mr. Rajendra Gupta | International Healthcare & Retail Expert |
| Mr. Suresh Iyer | Vice President Marketing, Blue Star |
| Mr. Ashish Jha | Product Manager - Home Loans, ICICI Home Finance |
| Ms. Vanita Keswani | Chief Operating Officer, Madison Media Sigma |
| Mr. Kewal Kotian | VP Marketing, Aditya Birla Financial Services |
| Mr. Arun Om Lal | Director, Sunrise India |
| Mr. Ram Manohar | Head Logistics, ACC |
| Mr. Janak Mehta | President, LKP Securities |
| Ms. Sujata Mody | Director, BMR Advisors |
| Mr. Nandkishore | Sr. Product & Investment Analyst, Standard Chartered |
| Mr. Jiten Rajput | Head Exports, Bombay Dyeing |
| Mr. Ritesh Sampat | Regional Manager, Bajaj Allianz |
| Mr. Abhijit Saxena | Chief Executive Officer, Net Core |
| Mr. Jose Varkey | Vice President Sales and Marketing, Reliance Retail |
| Mr. Vinod Warrier | Vice President Sales and Marketing, Nilkamal |


